new matka

new matka App support

Contact
+91 0508074001

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new matka:

Q1: How to log in after installing the new matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can easily log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still can't receive the OTP, try clicking "send OTP" again. If the issue persists, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After reinstalling, you should be able to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The new matka:

Q1: What is the minimum withdrawal amount in the new matka?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only access the earnings they've accumulated through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all bank details. This is a necessary step to ensure a smooth process. Completing this information will help facilitate the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause the wait time to extend up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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